How to Select the Right Managed IT Services Partner for Your Business

By December 5, 2022 March 15th, 2023 Managed Services, SMBs
Choosing a Managed IT Services Partner for Your Business

Technology is not something your business can avoid. The question is, are you leveraging technology to your benefit, or are you just struggling to keep up with it? Most businesses and organizations, even those with in-house IT teams, are scrambling to keep up with today’s tech challenges, from cybersecurity risks to software integrations. 

Fortunately, your organization can get a leg up on your IT challenges by working with a Managed Services Provider (MSP) via a solution called Managed IT.

How Managed IT Can Positively Transform Your Organization

Handling all your IT in-house can be next to impossible these days. Many companies are having a hard time hiring qualified IT staff due to a tech skills shortage…and even if you do hire someone amazing, they can only do so much during the workweek.

Managing IT in-house is especially difficult for smaller businesses and organizations, which may not have the financial resources to hire an onsite technology team.

The right Managed Services Provider can fill these gaps and go above and beyond to take care of your basic IT needs. A good MSP can work alone or in conjunction with your in-house IT staff members. Because we have a full team of smart, certified experts, our team can serve as your IT team.

Leveraging Managed IT Services can boost your network capabilities, improve IT workflows, enhance cybersecurity, and reduce cost. Managed IT can also enable faster scaling, so your technology will be able to support your business growth. 

What to Look for in a Managed IT Solutions Provider

What makes for a great Managed Services Provider? When looking for a qualified MSP, what are the most important qualities to consider?

Will the MSP Answer Your Questions?

First, we recommend that you ask your prospective Managed Services Provider many questions about what they offer. Talk to the Managed Services Provider about your business needs and see if they have good answers to your questions. The right MSP will have no issue answering your questions.

What Level of Managed IT Support Is Available?

How much support does the Managed Services Provider offer? Is their Managed IT hands-on or hands-off? Are they available in the middle of the night in the event of an emergency?

What Expertise Does the Managed IT Provider Have?

Your Managed IT Services Provider should have a lot of well-rounded expertise in the areas of network management, cybersecurity, print management, and business communications. 

What Other Clients Has the Managed Services Provider Worked With?

An experienced Managed Services Provider will have worked with a variety of clients in different industries, from small businesses to large organizations. 

How Much Integration Is Available?

Software integration is a key aspect of making businesses technologically productive. Does the Managed Services Provider have the ability and knowledge to work with your software systems and institute collaborative integration when possible? 

Is the MSP Knowledgeable About Cybersecurity and Risk Management?

One of the most important aspects of technology management is cybersecurity. Without a proper cybersecurity plan and implementation, businesses are highly vulnerable. From viruses to ransomware, intrusions into corporate networks can hobble a business and at worst, completely halt normal business operations. 

Does the Prospective Managed Services Provider Have Transparent Costs?

Your Managed Services Provider should be committed to transparency in billing. Costs should be clearly outlined and ideally a reliable monthly fee should be agreed upon for ongoing services, with any additional emergency costs clearly outlined in advance.

Managed IT Is Well Worth It

If your business has never worked with a Managed IT Services Provider, you may wonder if it is worth it. The answer is a resounding yes. OK, as a Managed Services Provider, we confess that we are a little biased, but we know from the satisfied reviews we get from our happy customers that what we do actually makes a huge difference. 

Looking for a Reliable Managed Services Provider? 

CDS Office Technologies is a renowned Managed Services Provider with extensive expertise in Managed IT solutions and implementation. We have worked with a variety of businesses and organizations, from small businesses to large, from educational institutions to government agencies. We are committed to providing superlative service that you can rely on. Our Managed IT Services include proactive software upgrades, cohesive technology integration, and 24/7 support. All of our technology solutions are customized to meet your specific needs. Contact us for a no obligation assessment of your network and systems.

CDS Office Technologies can help your business or organization succeed with Managed IT Services. Contact us today to talk to one of our expert consultants.