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Special Series

25 articles from the CDS team filed under Special Series.

Special Series · May 1, 2026

CDS Portal for Managed Services Customers: Guided Ticket Submission

Dive deeper into one of the most excited features of our new Support Portal: guided ticket creation!

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Special Series · Apr 1, 2026

More than a Help Desk: Transforming Your Business with the CDS Client Portal

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Special Series · Mar 2, 2026

CDS Support Portal: Improving Visibility & Reducing Friction in a Hybrid IT Environment

Learn how the CDS Support Portal improves hybrid IT visibility, streamlines ticket management, and reduces friction in managed IT environments.

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Special Series · Feb 2, 2026

One Platform. Total Control. Welcome to the CDS Support Portal.

Introducing the all new CDS Support Portal from CDS Office Technologies! Learn about your new command center for ticket & task management, onboarding, equipment orders, learning and more.

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Special Series · Aug 1, 2021

School Network Infrastructure: Deployment and Training

Sad as it may be, Summer is coming to an end and fall semester is about to kickoff. As we continue our 4-part series on Summer School IT Projects, we'll close things out by walking through the steps needed to deploy new infrastructure and get everything ready for the new school year.

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Special Series · Jul 1, 2021

Device Preparation for the Next School Year

It may be summertime but a new school year is right around the corner. Device preparation in anticipation of a new school year doesn’t have to be a daunting task. Find out how we can help make device preparation easy and efficient.

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Special Series · Jun 1, 2021

School Network Infrastructure: Upgrades and Updates for Summer Months

There's no better time to overhaul, upgrade, or improve your network than when you have an empty building. This entry into our series on Summer IT projects for your school, we'll talk about tackling bigger, more time-intensive network infrastructure projects with help from your Managed IT provider.

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Special Series · May 1, 2021

Planning Summer School IT Projects

Managed IT solutions can make a huge difference for schools and colleges, but what do you do with Summer off months? Start your school's Summer IT Projects off right with a solid plan for those months with no students. Preparing, planning, and purchasing is the first step!

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Special Series · Apr 19, 2021

Small Business Cybersecurity Risks in the Age of COVID

The COVID-19 pandemic has changed the way we do business, perhaps forever. For small business owners, COVID-19 has brought new challenges, from supply chain disruptions to coronavirus protection measures...and of course, cybersecurity risks. More small businesses have had to go online, thus increasing security risks. With managed IT, cybersecurity can be improved.

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Special Series · Mar 15, 2021

Microsoft Office Innovations for 2021

Microsoft Office innovations in 2021 are all about improving efficiency, streamlining processes, and demystifying the cloud. As companies search for efficiency in the wake of the pandemic, Microsoft has taken its flagship software up a level with new features and collaborative tools for remote and traditional workers.

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