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Co-Managed IT

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  • Local technicians
  • Priority-based support
  • One partner, every service

Co-Managed IT

Reinforce your in-house IT team

You already have IT staff — you just need more hands, deeper expertise, or coverage when your team is stretched. Co-Managed IT pairs your people with ours: you keep control of what you want to own, and CDS fills the gaps with tools, expertise, and support.

  • Keep your team and your control
  • Add expertise and coverage
  • One partner behind your staff
Two IT technicians troubleshooting together at a screen

How it works

How co-managed IT works

01

Assess

We learn your team, tools, and where the gaps are.

02

Divide

We agree who owns what — no toes stepped on.

03

Reinforce

Our tools, monitoring, and specialists back your team.

04

Support

Escalation and after-hours coverage when you need it.

What's included

What co-managed IT adds

  • Help desk overflow — Extra hands when tickets pile up.
  • After-hours coverage — On-call support outside 9-to-5.
  • Security & monitoring — Enterprise tools your team can use.
  • Specialist expertise — Security, cloud, and networking depth.
  • Project muscle — Backup for migrations and rollouts.
  • Best practices — Documentation and process, shared.

1971

Serving clients since

10

Local offices

4 States

IL · IA · MO · FL

2×

CRN MSP 500

Questions

Common questions

How is this different from fully managed IT?

Fully managed IT means we run everything; co-managed means we work alongside your existing staff — you keep the roles you want to own, and we cover the rest.

Will this replace our IT staff?

No. Co-managed IT reinforces your team rather than replacing it — adding capacity, tools, and expertise so your people can focus where they add the most value.

Ready when you are

Let’s reinforce your IT team

Tell us what you need. We'll follow up — usually the same business day.

800.367.1508

Monday–Friday · 8am–5pm CST